Privacy Policy

Last updated: January 2025

Introduction

Sam's Pawn Shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

• Name and contact information (phone, email, address)
• Government-issued identification
• Item descriptions and valuations
• Transaction history
• Payment information

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website

How We Use Your Information

• Process pawn loans and transactions
• Provide customer service and support
• Comply with legal and regulatory requirements
• Send important updates and notifications
• Improve our services and website
• Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist in our operations

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and networks
• Regular security assessments
• Employee training on data protection

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• File a complaint with regulatory authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: